BEWARE OF THIS COMPANY... My husband and I contacted Wentworth in response to a letter we recieved stating we had been granted our loan all we had to do was pay the brokers fee up front and the money lender would be in touch. We duly paid by card over the phone being refused an authorisation code for the transaction. This started alarm bells ringing so we contacted Wentworth again and after being on hold for over an hour we were told that our loan had gone through. Have we heard from the money lender..NO, can we get a straight answer out of Wentworth... NO, do we know who our money lender is... NO.
So please be warned they take peoples hard earned money which they dont have to waste and string them along with nothing but lies and promises they could not possibly keep.
The one good thing to come out of this it that you can contact the Financial Ombudsman on 0207 093 5604 and they will get your money back for you as they are doing for me.
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