Please be aware of the fee that is paid to this company. They are supposedly meant to await your authority for the administation fee of £59, which is not with my case. However, what is more frightening is that they have set my payment up as a 'continuous authority'. I have read many complaints about this company on various complaints websites and the method of how their procedures for everyone appear to be the same.
What worries me the most is the method of payment. I have been advised by my bank, Barclays that the bank cannot cancel this payment method. At any time the company can claim another payment, which I have read in some cases they have. Wentworth have complete control over taking money from your account because of this payment system and your bank cannot do anything about it. I have contacted Consumer Direct and they have logged my complaint. They have informed of the next correct procedures and to also contact the Financial Ombudsman. If you have paid money for the administration fee, I would strongly advise you to find out if this payment was made as a 'continuous authority' and if so get further advise.
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