HOW TO GET YOUR MONEY BACK
Hi all, I am an ex-employee of Adaptive Affinity who are responsible for “products” such as Rewards Now, Quick Credit Score, High Credit Score, Credit Score Matters, Credit Score Monitors, Credit Confidential, Ticket 2 Save, VP Rewards, Club Prem. I would like to offer some tips on getting refunds and would also to provide details of the relevant governing bodies in which to report. Contact details for all staff members will also be provided.
Refunds
The company are fully aware of the all the negative comments/blogs and a list of “Keywords” was drafted by the Customer Services manager Farahnaz Kadiri (who uses the alias to protect her name as Fiona Wells) and also the Customer Services Director Philip Snowden (he uses the alias David Forest). If a member uses once of the following phrases they CS agent is required to provide a refund:
• Small Claims Court
• FSA
• Daily Mirror interview (In which Andrew Millett explains that they have a no quibble refund policy, please see attached link www.dailymirrow.co.uk)
• A threat is made to complain to Visa
• A threat is made to the financial ombudsman.
• An e-mail is sent to the company director Andrew Millett ([email protected])
• More than 5 e-mails is sent to the company.
Complain to the relevant governing bodies
Adaptive are used to complaints, please ensure your complaints are directed to VISA as they are capable of stopping them trading using VISA thus rendering the company out of business and also the FSA as Adaptive Affinity are currently ILLEGALLY requesting customers card details without the necessary licensing. A little test is to contact Adaptive querying charges but provide incorrect contact details and you will receive an e-mail response requesting your card details; please use this e-mail as proof when reporting them for fraud at FSA or VISA.
Visa - http://www.corporate.visa.com/utility/contact-us.shtml
FSA - http://www.fsa.gov.uk/Pages/consumerinformation/if_things_go_wrong/index.shtml
Financial Ombudsman - http://www.financial-ombudsman.org.uk/consumer/complaints.htm
Government - http://www.direct.gov.uk/en/Governmentcitizensandrights/Yourrightsandresponsibilities/DG_066965
Contact details
Andrew Millet (CEO) - [email protected]
Sach Vyas (Director) – [email protected]
Philip Snowden (Director) – [email protected]
Janet Moores (HR) – [email protected]
Sophia Senroy (accounts) – [email protected]
Razia Bibi (Legal) – [email protected]
Farahnaz Kadiri aka Fiona Wells (Customer Service manager) – [email protected]
Hamza Kadiri aka Jermaine Hussain (Customer service senior) – [email protected]
Khalid Kadiri (Customer Services Senior) [email protected]
Dexter Thompson (Customer Service nobody) – [email protected]
Hope this helps guys and girls
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