Hi,
I foolishly requested a trial sample of Acai berry and Life cleanse which after 2 weeks never arrived. As such i telephoned Viv3Lab and used the Option 1 to cancel the order. I informed them that since i had not received any trial sample i shouldn't have to even pay P&P. However, this seemed to confuse the individual so i just confirmed cancellation.
Despite doing this i have still been invoiced £79 £3.95 P&P x 2 for the products. This company is obviously operating a fraudulent scam. To make matters worse there is no-one you can telephone to complain to, just an email address - very convenient. I would suggest that this company be avoided like the plague. Thank you.
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