I've bought Acai Berry and Life Cleanse pills from Company (Viv3Labs) and cancelled within 15 days. This was in August. In October I've received a delivery for both products at a charge of £82.95 each (165.90). On the invoice the company name was no longer viv3labs but the Trading company LTD. I've called them and was told that they will not refund the money because I've only cancelled on October 17th which is the date on the invoice! I do not want the pills and I didn't want them in August when I've cancelled. The guy on the phone just put the phone down saying there is nothing he can do about it. I want my money back. What can I do?
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