My Name Is Matthew Adesida I have had a policy withe this company for a year. I received information that my policy would be renewed on thee 20the of this month (November). On thee phone they said It was already renewed and that I will have to pay for thee whole year plus my excess which is 50 pounds. If I tried to claim after 6 months i would only pay for thee remaining 6 months of thee year plus thee excess of 50 pounds. I find it unacceptable that I have to pay for a whole years worth of direct debit when I already have also thee fact they already renewed my policy when thee date has not arrived. Please could you help me sort this out has thee money I am asked to pay is way to much. Thank You.
Name: Mattheew Adesida Email: [email protected]
Policy No: DG1428002
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