WORST EXPERINCE I HAVE EVER HAD.
DO NOT ORDER OF THIS SITE.
I ordered a cage on 27th of november and had been waiting 4 weeks for my item to arrive i contacted pawspetsumpermarket through phone and all i got was an automatic service saying '' Sorry all are advisers are busy please email us and we will get back to you'' therefor i emailed them numerous of times i did eventually get a response i asked them where my item was and it had not been recived, they then told me the manfacture dont build them anymore. Pawspetsupermarket still took my £183.00 out of my bank. A lady called Claire said she was cancel my order and refund me by sending a cheque out i was not happy about this i told them i wont they money back on my debit card. Then a few days later i get another reply for a lady called maxine saying i would have to wait for my money to go back on my debit card, as i cancelled the order in FACT I WAS NOT THE ONE WHAT CANCELLED THE ORDER CLAIRE WAS. I had to get onto the phone to bank and trading standards soon as i threatend petpawssupermarket by the bank and trading standards and waited a few days i was refunded £183.00 after waiting for weeks. Discusting company and rude sales advisers would defnitley would NOT recommend these to anyone.
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