A plaque was ordered for a front door in Nottingham. The goods were to be delivered one week after payment in February. No goods have arrived and emails and telephone calls are not being answered. This has been chased several times by myself and my wife and we have asked for a refund but still ...
Ordered a slate sign about 12/12. Website promised a preview at which time I expected to confirm design and layout etc before proceeding - as indicated by website blurb. No preview opportunity provided. Concerned about delivery later on so I rang, answerphone only advising all orders would be ...
I have a complaint about this company. I ordered the sign on the 5th of December, I paid £35 for the sign and a £7.95 delivery charge. i received no conformation e-mail regarding the design approval as stated on the website, and when i did not receive the sign in the 5 working days (as stated on ...
Like the other complainants my order took a very long time. I ordered a sign on the 2nd December and finally got it today 7th March!!! The customer service they provide is abysmal, no-one answers the phone, listens to the phone messages or answers e-mails!! I finally got a response when I sent a ...
I ordered a slate house name in January. I was given a delivery date. Nothing has been delivered. I have contacted the company be email and phone to request information about a delivery date and there is no response. The telephone reverts to an answer phone. I would advise others to be wary of ...
We ordered and paid for two identical slate signs for our entrance. We were sent a proof which looked fine and then received a package which contained only one sign not two. The quality was good so we thought the other one would come by separate delivery. That was about five weeks ago! Since then ...