I was charged £13.99 for the DVD "Harry Portter And The Half Blood Prince" pre-ordered under order No 183531481. This DVD is available from other retailers @around £10. I have tried to contact Play.com on 0845 8001020 for several days but the line was always busy. Grateful to know if the ...
If you ever consider dealing with play.com, DON'T - first two of my Christmas orders were lost without trace, and then they sent an MP3 player to the wrong address, and I now have to wait over a month to get my money back. They are simply unbelievable - DO NOT DO BUSINESS WITH THEM! ...
PLAY.COM are the most incompetent mail order company I have ever had the displeasure of dealing with, I have had multiple deliveries of DVD box sets delivered and charged when only one was ordered, and had to arrange by calling them on their 0845 number collection and refunds, and just recently I ...
I placed an order for some headphones which they flagged as further id checks required. after claiming that they were unable to verify my address (which they use a '3rd part credit rating agency' to perform) they dropped my order to the fact that i recently moved and have not built up an order ...
Returned 2 Blu-Ray items, value £17.99, to Play.com on 15 October using the returns procedure as stated on their website. No refund received so I queried with Play.com and was asked for a Recorded Delivery number which I could not give as the items had been returned via Royal Mail 2nd Class packet. ...
Ordered Sony blu ray player with free Avatar Special edition disc. Player delivered and works great. No disc has been sent. have contacted customer service twice and told the disc would follow. Have now written to the marketing director twice but not had a reply. I have used the company for many ...