A truly awful experience. If you think the customer service is bad for buying things on play.com, don't ever use Playtrade, certainly the worst experience of my life... listed 100 listings, all say they are active but none actually are, sent 12 e mails so far and had no reply, they wont let me ...
We received a faulty Blinx 2 game it did not work at all also why would you send a faulty game we would like a replacement ...
PLAY.COM advertised BRINK X BOX GAME WITH PROMOTIONAL FALL OUT PACK.. GAME ARRIVED VERY LATE . NOT PROMOTIONAL DETAILS REC. CHASED 4 TIMES WITH EMPTY PROMISED WOULD SORT TO THEN BE TOLD NO LONGER AVAILABLE. NO PROPER COMPLAINTS PROCESS . STILL UNRESOLVED. BELIEVE PLAY.COM ADVERTISE THINGS THEY CAN ...
Ordered an SD memory card from Play.com on the 27th July PLay took the money out on the 4th August. Checked status, said it was packing. After a week of waiting I sent Play and email asking where my item was. I received a generic email back saying it was still being packed and it would normaly be ...
This is a small amount to grumble about I know, but how they have done things has really ground my gears. I got a 3V card to purchase a game from them and credited the account with £20 to make a £19.99 purchase, (free postage BTW). When checking the order status I then found the card had been ...
"You will accept the wrong item wether you want it or not" I have used play.com several times over the last few years and apart from slow delivery i have had no problems. This time however they have turned a simple transaction into a nightmare. I viewed and ordered a standard version of a ...