The following is a copy of the corrispondance that i have sent to play. ... Unfortunately I have no alternative but to write a letter of complaint. I placed an order with you for the apple I phone on 22/09/09. When the order was placed you showed stock of the phone, I called and spoke to one of ...
I ordered a game (Red Dead Redemption) from play's play trade section. It was a really good deal (too good), second hand and still sealed, for £31. I should have checked the feedback first cos 10 out of 10 people didn't receive their game and could not contact the seller. I followed Play's on ...
I ordered an item from Play.com two months ago. The item showed as "in stock, usually dispatched within 24 hours". It still shows the same now, but I haven't received it. My order shows as "order Placed", not even processing. They have a help system, but there are only standard ...
I bought a pair of headphones through a playtrade seller called AUDIOINTIME (avoid like the plague), which broke after 3 months. I emailed the seller, and they sent me an email saying to send the headphones back to the following address. I sent them back, and have heard nothing. This was 9 months ...
I bought a second hand WII from Play.com costing £140 and when I received it I could not get a picture on any of my televisions, I tried everything I could think of like borowing leads off friends to see if it could be fixed easily but had no success at all so I had to send it back to the seller ...
Ordered a camera from play, at the most competitive price, the item is listed as 4-5 days dispatch time - 3 weeks later, I still do not have the camera, I received an email on the 5 day advising the camera was out of stock. I phone Customer Services, they advised it would take 4-5 days, after ...