Purchased a woollen cushion at a cost of £45 12 weeks ago, fabric now looking shoddy and worn out - returned to store who returned to Laura Ashley Testing Department and suprise suprise they say its normal for a cushion of 12 weeks use to look shoddy and worn out! i have had issues with this ...
We purchased 2 sofa;s from laura ashley which were delivered on the 18th november we quickly descovered the cushions pads were total rubbish i have never had such uncomfortable cushion on a sofa before we complained to laura ashley they sent out an indepent technician who said they reached the ...
Extremely poor service. The staff are poorly trained, they have no customer relations experience. The designers are absolut waste of money. We had blinds and Curtaind made to measure. First we had waited 6 weeks for the delivery, only to find out that the mesurements are incorrect. These had to be ...
When I tried to contact Laura Ashley Customer Services, I emailed them and got no reply. I emailed again and got no reply. I contacted the store and they said they'd ring back, but they didn't. I rang the switchboard and there were only options about the delivery of goods or credit cards. When I ...
We ordered Roman blinds. When the order arrived, some two blinds had the beading missing. Few blind had the wrong colour backing. One blind had beading thread comomg away from the fabric. this was all very poor quality workmanship. Obviously no quality control checks are carried out. We had return ...
I ordered a Laura Ashley 2 seat sofa and a sofa bed from Laura Ashley and I received a call telling me the delivery date, a text message conforming delivery and I also called the day before delivery to confirm that the delivery was happening. All was OK and the delivery was scheduled for between 1 ...