I bought 2 kingston sofas in July. In September I noticed a swell in the centre of the larger sofa seats. They became uncomfortable to sit on with little support unlike the smaller kingston sofa. A technician who works for Laura Ashley checked sofa and informed me that because the sofa is slightly ...
Had the misfortune to purchase a Kingston sofa from Laura Ashley, it was unwrapped my the the deliverey people in the street and brought in the house. The whole thing had obviously been shrink wrapped causing deep creases all over, particulary on the arms and what appeared to be oil marks on the ...
I bought 2 Hertford sofas = Dec. 2009 arrived, 2 weeks later fabric fading from pressure on seating. Fillers dont hold up. 3" gap behind lumbar region when usedf. 1 Quality Control Man comes, cushions lightweight - orders 2 more - 3 weeks wait. Fabric label on back of swatch is polyester, ...
I have just today had delivered two sofas from Laura Ashley. After the delivery men had left I noticed one of the sofa's feet was broken and crushed. When I rang to complain I was told that they would send a new 'foot' through the post for us to fit ourselves. Given that my husband is 70 years old ...
Had a roman blind made few years ago which now needs to be relined but they do not do this service considering i spent alot of money on my whloe room done out of just laura ashley i think this is discusting as it will mean that if i cant get this doon then my whole room design will need to change ...
Ecently we've spent £2700 with laura ashley on our home furniture and curtains. one of the curtains were stained with a black mark, so we contacted to laura ashley costumer services and they messed us up with collection of faulty item for 3 days and now it has been more than 2 weeks since they took ...