We recently bought a bed, mattress and wardrobe from Dreams - complete waste of space! The customer service was none existent - rude, arrogant and very unhelpful staff. The delivery of both items was a nightmare! they even left our wardrobe out on the pavement in the rain while they sat in their ...
Yuk! What a disgusting store. Went shopping with my daughter and whilst looking in the other bed stores on the Estate I was warned about Dreams from other shops. I was told this store is the Regional Clearance centre and they sell SECOND HAND BEDS Upstairs!! Yes, you heard it. They let customers ...
My wife and I purchase a bed from Dreams in August. We paid £2200 for "one of the best matresses in the store". We waited 3weeks for the delivery, which we didn't mind. After a week we notice that the memory foam had too much of a memory, so when I went to bed it was still dipping from ...
We bought a bed there 3 months ago, paid £2, 200, and were allegedly sold a top of the range divan. It has only just arrived after numerous calls and only when I was about to cancel the transaction was it miraculously delivered 2 days later. I wish they hadn't bothered. The divan base is too big ...
Endless hassle with Dreams Plc blaming their new warehouse company Yodel for non delivery of mattress'. After much saga, demanded a refund. Still waiting for my £850.00 back. Customer services are useless, if you manage to get through!! and they won't put you through to the refund department. Staff ...