My complaint is about the closure of Heathrow airport and the slow and completely disorganized response by BA due to a little bit of snow. Stranded customers felt a total lack of cooperation between the BA staff and their manner in dealing with such a situation. The helpline provided did not work ...
I'm writing on behalf of my friend, Magriet van Dijk, who booked and paid for a flight from heathrow to Cape Town. BA59 12.6.09 @ 19h25. She handed in her luggage but needed the cloakrooms urgently.By the time she got back and went through seurity, they told her she was no longer on that flight and ...
I refer to the above booking which was made from my office on Thursday 2nd. July. I did not pick up the e-mail until Sunday 5th. July, immediately on doing so I telephone your customer services to inform them that a mistake was made in booking I have two sons Joshua and Benjamin, the the ticket was ...
Dear Sr. RE: Name of the passengers: Carmelo Perez Rull Marian Fabrega Name of the Company: British Air ways Fliht: BA 677 From Istanbul to London Date: 31.05.2009 Seats: 35-E and 35D. I just want to express my sincere disappointment with British Airways regarding the following points: 1. Health ...
I travelled London-Mumbai last time first class. The overall experience left me feeling that travelling in First was not worth paying the difference for once I was on the flight. The inflight entertainment was down on both legs of my travel and food was poor. I didnt bother complaining as nowadays ...
I recently booked a flight for my 87 year old infirm Mother to travel to London Heathrow from Malaga on 20th May. I selected Departure and Destination airports by name and was delivered a list of flights one of which I booked. I checked the price and details and time and paid. I noticed a couple of ...