Just over three weeks ago, I flew to Stockholm for a wedding. The date of my departure unfortunately coincided with the foiled car bomb attempts in London, and of course my (meticulously packed!) bag never turned up due to additional security checks. I had to assemble an entire new outfit in two ...
I recently tried to book flights for my family from Cape Town to London return, I searched around and found BA flights where ideal timings and come out competitively priced. I went through the website booking process happily enough, and was given a booking reference. The message was given that the ...
In June on returning from Africa, I was verbally abused by an extremely drunk person upon taking my seat in World Traveller Plus. Verbal abuse of myself, and several other passengers carried on for an hour into the flight. After checking the cabin for spare seats, I then moved into economy. When ...
Good morning, I'm writing on behalf of my mother, Gan Chooi Lian, who flew to New York recently via a booking I had made for her. As my mother had undergone surgery to her spine as well as her ankle (she has titanium rods and screws embedded in her body), I had a 'wheelchair' request for her when I ...
Itish airways flight was delayed and BA staff over a 3hr and 21min back and forth on the phone refused to assist in any way to change my ongoing flights. I ended up having to pay Aer Lingus to change my ongoing flights. The BA flight was 4 hours delayed which meant I would miss my ongoing Aer ...
My bag has been missing since December 29th when I checked in to a British Airways flight to Copenhagen. Up to now no-one from British Airways has been able to offer any information at all on the whereabouts of my bag, or any vague suggestion of if/when I can expect it to be returned. The ...