Sky
Paying for there services

I wish too complain as iv been payin for sky for around 3/4 months and i havent actually been watchin it or have a box. I moved propertys and all the wires have been cut, I have spoke to a sky repersentive who informed me that i could reimburst of he payments as iv been paying for something that i have not been watchin.

Please can you let me how i can do this.

Thank you.