I have been a sky customer for 3 years, i am not rich i am disabled and cannot work. i contacted sky my bill was about to come overdue, i asked them not to cut my viewing off as i would pay my bill online next day, however they cut my viewing off, i paid the bill next day.
Normally paying the bill automatically activates my viewing back on, but it did not, so i called them to activate it but they refused and said unless i set up direct debit or pay two months in advance i cannot have my viewing turned on.
I do not like d.d. as i have incured bank charges in past, as they have taken it early. i am disabled have very little money and i am unable to pay months in advance.
It seems to me sky are been selective and Discriminating as to who gets viewing. they are been totally unreasonable as i did tell them my payment would be a day late.
I would not recommend sky to anyone. i would be grateful if someone could look into this. Charles Stirk.