Complaint / review / scam report
Air France Klm
Charged twice for oversize

I traveled from London to Paris with a bicycle. Air France charged me for the oversize of the bike bag. When I got home I saw that they deducted the amount twice. I emailed them and they confirmed that they only deducted the amount once. I attached my bank statement to show them that it was deducted twice. I have not yet had any response from then after sending them two follow up emails.

This is really unacceptable.
Author: colla


Offender: Air France Klm

Country: United Kingdom   Region: United Kingdom   City: London

Category: Traveling & Tourism

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