After choosing hilton hotels for the first time and booking a 3 night break on the internet for over the christmas period 2007 at hilton hotel gateshead newcastle upon tyne uk.
I was only able to stay for 1 night due to a bad case of flu i had to go home to scotland, I paid for my one night as requested by hotel staff and was told no more monies was due by me.
Monies £300 in total from my account was held in transit for two weeks by hilton hotels for services not delivered, As a result i was not able to access monies from my account when i inquired at my bank they told me that it was hilton hotels was where the problem lay.
No appologies have been recived or reasons why this had happened has been forth coming from hilton hotels
I think this is very bad working practice
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