ComplaintsHub.co.uk » Telecommunications » Review / complaint: Sony Ericsson - Service Update wiped everything from my phone! | News #9779

Sony Ericsson
Service Update wiped everything from my phone!

I did a serive update on my W850i phone which i've owned for over 3 years, over the years i have collected between 10 - 15 games via Vodafone internet, plus photo of friends and family and music for walkman on phone. When i Turned on my mobile after update everything had been WIPED off my mobile.

I called Vodafone to find out what i could do, they then gave me Sony Ericsson direct number 08705237237.

I was then put threw to a rather rude man who refused to help in any way and just gave me there complaints address!

This isn't going to get back all the years of photos and memories!

All the money i have spend on games over the years either. He told me that this was Vodafones problem and they had to sent the games back to me. So i then called Vodafone who said that they cannot refund or put games back on my phone!

DO NOT EVER UPDATE YOUR PHONE USING THIS UPDATE SERIVE WITH SONY ERICSSON!!!


Company: Sony Ericsson

Country: United Kingdom   Region: England

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google