ComplaintsHub.co.uk » Internet & Web » Review / complaint: Asda Direct - Incomplete order & unable to contact customer services | News #15265

Asda Direct
Incomplete order & unable to contact customer services

I placed my order on 30th Nov, was told delivery would be the 4th Dec, delivery arrived 7th Dec. Not only was it delivered late but also incomplete. A 3 piece set for my son arrived with only the trousers no t-shirt or shirt. When I tried to contact customer services there was a Que and after 5 minutes I lost the will to live listening to the due to higher than average call volumes message. Would this be because they can not fill a simple order correctly? After 4 more attempts at contacting them (all unsuccessful) I have returned the whole order to store and will not be using this service again.


Company: Asda Direct

Country: United Kingdom   Region: United Kingdom

Category: Internet & Web

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