I am a virgin media customer and untill 2day a happy customer. virgin have been advertising that new and exsisting customers can upgrade there packerages 4 half price untill 2day 4 six months. i normally have a medium tv package but just before xmas virgin upgraded every1s tv package 2 large all 4 free untill 2day. so i rang virgin media wanting 2 upgrade 2 large package on my tv only 2 be told that i have large package and they cant upgrade me 4 half price 4 6months as i have it already, i tried explaining 2 them that they upgraded it 4 free untill 2day but was told 2 ring back 2morrow and upgrade 2morrow. i think this is false advertising as virgin upgraded all medium tv packages 4 free 2 all its customers and now we cant have this half price offer 4 6 months. i really dont think this is very fai
0 comments