I also ordered a football kit in July for my son's birthday in August. It did not arrive after 18 daysand I was told via e-mail that it would be another 4 days. Still it did not arrive and I was told it had been lost in the post but they would send out a new kit with a free shirt of our choice by way of compensation. I was told it would arrive 5 days later by special delivery.
That also did not arrive and since then they are ignoring all my e-mails. I also paid by paypal and so I contacted them thinking I was protected. However they told me I was only covered for 45 days and since UK-soccerstore had delayed things so much that time had expired so they could do nothing to help me.
Gerri
Camberley
United Kingdom
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