ComplaintsHub.co.uk » Recreation & Entertainment » Review / complaint: Twistbox - Unauthorised subscription and payments | News #7732

Twistbox
Unauthorised subscription and payments

I Have been charged a total of £93 by Twistbox games through my vodafone phone bill. They have charged me for £3 worth of "purchases" every day in January.

I have not once purchased or subscribed to this company. I have been trying to contact the company for a few weeks and have recieved no response. The number on the website is incorrect as they have moved offices and the new company that is based there has no forwarding details. Apart from a telephone number 0208 816 8248. However after 3 rings it diverts to an answer phone message. I have left numerous messages and have had no response. I have emailed both the Help email and info email- nothing back.

I have reported this problem to Vodafone, trading standards and rip off reports already. I will be taking legal action to get my money back.

I have seen this SCAM has also be noted in America and I don't believe that Twistbox games have rectified the problem.

I cannot find a new address for them anywhere, so if anybody has any info on this please do comment.

Be warned. They are scam artists.


Company: Twistbox

Country: United Kingdom   Region: United Kingdom

Category: Recreation & Entertainment

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