ComplaintsHub.co.uk » Recreation & Entertainment » Review / complaint: Royal Mail - Royal Mail Agent Fraud | News #11200

Royal Mail
Royal Mail Agent Fraud

On September 8 I ran into a Craigslist ad for 2 Taylor Swift concert tickets to be held in Dallas, Texas for September 25. I replied to the ad and was really interested because they were going at a great price for good seats. A "Rebecca Sophias" replies to my email and says they are still available but her and her husband are in Scotland for their honeymoon and won't be able to make it to the concert. She said if I wanted to buy them she had found this delivery service company (Royal Mail) in UK that could do next day delivery so that I could receive the tickets on time for the concert, she said if I still wanted them she wouldn't collect the money until after I go to the concert. It sounded like a good plan because I wanted to make sure they were real. She said if I agreed to email her back so that she can email me how the situation will work. So, I did. She told me that she will sign up with Royal Mail and give them the tickets and that Royal Mail will email me a confirmation and my tracking number and what not. Well then I receive an email from Royal Mail, I read everything and Royal Mail said I would have to send the money to the Royal Mail agent ("Mary Cooper") through Western Union and that once she confirms that I sent the money, Royal Mail will send me the tickets and after I receive them I have 30 days to decide if I am satisfied with my parcel. If I am satisfied, I would have to email Royal Mail and let them know that I am satisfied so that they can release the money to Rebbeca Sophias.

It is September 23 at 11:25 PM and I still have not received the tickets. They were suppose to get to me last Wednesday or Thursday. I tried emailing Rebecca Sophias and she will not reply to my emails nor will Royal Mail. I went to the Royal Mail website and emailed every email address I found, Still no answer! I also called every phone number on the Royal Mail website and some of the numbers are not a working number and the rest go to a voice recorder! I called Western Union and they said that Mary Cooper had already picked up the money the following day that I sent it off and that they will not be able to refund me my money since she received it and all I could do was file a fraud complaint so that this "Mary Cooper" will not be able to pick up money from Western Union again! Its so upsetting that people out there will do such a scam like this. I mean come on! I feel really dumb doing my mistake, but I trusted her and she seemed really nice. I'm a young girl at 20, and I do not know what to do now! Does anyone have any suggestions? Please HELP!!


Company: Royal Mail

Country: United Kingdom   Region: Scotland

Category: Recreation & Entertainment

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