Purchased a leather sofa and 2 chairs over a year ago, when they arrived they did
not match and there some faults complained day after delivery and asked for a
replacement, they refused and would only offer me a repair, accepted but faults reappeared. They put me off with excuses that leather was a natural product and it varies. An independent report costing £80 proved that they did not match as they
had been made 6 months apart, I wrote to csl and asked for a refund but again
they refused. I also discovered that csl have a reserve warehouse and thats where
my furniture came from. At the time of purchase an advert by csl claimed 'no secret
no lies nothing hidden no disguise'. Claim still going on, let this be a warning to
anyone who is thinking of buying any furniture from csl DONT.
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