To: The Managing Director From: Ronald Hey
(www.onlinepcmasters.cointernet) 50, Dunkery Road
cc. Marketing Manager Wythenshawe
Manchester
M22 0NR
14th May
Dear Sir,
I am writing to you to ask for your help and to tell you what has happened to me at the hands of your Company – www.onlinepcmasters.cointernet. Firstly I am a Pensioner 68years of age, I am at present looking after my Father who will be 90years of age in August (I have been under considerable stress as my father has just had a major operation for cancer; I also have undergone major surgery on both shoulders – as you can see I have had a lot of worry.
I keep receiving telephone calls from your Staff – I understood that I was taking out a subscription Technical Support Service contract for my PC and Laptop (Home Computers) I am not a Business.
This is what I have been charged by www.onlinepcmasters.cointernet :-
20th December CardY02 www.onlinepcmasters.cointernet GBR £114.95
10th March CardY02 www.onlinepcmasters.cointernet. GBR £79.75
(Mark or Mike promised me a free new laptop to be delivered on 30th April – The Laptop has not arrived)?
22nd April CardY02 www.onlinepcmasters.cointernet GBR £144.95 (08450515106)
26th April CardY02 www.onlinepcmasters.cointernet GBR £79.95
I have been very confused, the latest is that I have also been promised to be entered into a draw for a Laptop Computer to be delivered in September.
(I looks like some of your Staff are working a Scam to get money from people)!
As a Pensioner you will be aware that I cannot afford to spend this sort of money
I know that as a repretable Company you will take steps to make sure that what has happened to me dose not happen to anybody else – and that you will refund all my money.
All I ever wanted was to have professional online support for my PC and Laptop
I am not a Business I am just a Pensioner relying on your professional integrity as a repretable company, OlinePCMASTERS (I have also been told by your Staff that I have Life Time Support with OnlinePCMasters).
Your Company has taken a total of £389.60 from my account ending in Y02.
Please will you investigate and return my money as soon as possible
Yours sincerely
Mr. R .B. Hey
PS. All I wanted was online support! Now I would just appreciate the return of my money.
PPS. Do these companies belong to- or are they associated with OnlinePCMasters?
13th August Card03 Global Experts (GPE102) £79.95
10th March CardY02 Clip2Support (Alvin Smith) £169.95
8th March Card32 Paypal Cyber Tec (EPO 0652) £169.95
2nd April CardY02 First For PC Support (I.D.47049897) £100.00
8th March From my Ultimate Reward Account (clip2Support £169.95
Please can you Help me? Thanking you in anticipation
1.(Ron Hey)
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