AOL America on line, is a deceptive, trick and unreliable internet provider company. AOL is a CHEAT company. They has been tricking me for several weeks. Their employees have been lying to me and denying my right of cancelling that bad server an get a new one.
Aol has no respect for their customer.
I had aol internet provider for more than 3 years, as a platinum plan, and as it did never work good, slow and bad very expensive. Months ago l decided to move on to other company then when I contacted aol to cancel it l asked for a MAC code. I was told that my phone line could not have it and I had to wait 10 days to get my line cleaned up. So as P did not want stay with no internet for so longer I kept with aol. But as it as worsening day by day months later I decided to cancel it even as l had to stay with no internet for several days as it would be worth than keep having AOL.
So that I cancelled it on the 04/09/06, 10 days after aol had not cleaned up my line. I kept calling them several time and complaining, on the 17/09 I was told by aol that my line was cleaned, however I could not get another provider it was seen that still there was a mark on my phone line, called LLU. Since then I am contacting aol several time a day and they keep saying that there is an incompatibility on my line that is BT who has to remove it. However I contacted BT whole sales on 0800 169 9576. They told me many time that this line belongs to AOL, as a share, so that BT can do nothing as it was aol who put this tag on the 12 of July.
I have written a letter to aol member service to the person called Jackie O'Leary, despite all I have got no replay neither my solicitation was attended.
I keep calling aol and they refuse to remove it, time to time they come with different answer.
The line mark ref number is LLCL0092250 it was given by BT
And my phone number is (((ROR REDACTED FOR SECURITY PURPOSES)))
If any one want to check it feel free to do or so,
So any one who is thinking to get aol find out a bit more about this company. Be very careful before getting its service. Had I done it I would not be having all this trouble and head ache now.
Solventurine
LONDON
United Kingdom
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