I was a customer that bought a unit for my 2011 Kawazaki ZX10R in November 2012. They couriered a 2010 model and expected us to work with it and put it in. I am presuming they are smart enough to know the Kawazaki 2010 and 2011 is totally different and yet they processed the order and charged me 1, 900 sterling lbs.
It proved to be too difficult for us here in Malaysia to modify so I sent it back December 2011 and only gotten a replacement in June 2012, 6 months wait. And guess what?? They couriered it back and the same problem persist. I finally asked for refund less what ever percentage they would like to deduct as the run around has gotten tiring: 9 months!!
They actually wrote back and said if anything else, I owe them for their run around to correct it. Where is the right of the customer and my satisfaction in spending 1, 900 quids or apparently they think that I should develop the system for them to fit a 2011 model!?
In any case, I had enough but just wanted to let you all know that Pro-Shift can’t be trusted and the most unscrupulous company I have come across! I lost 1, 900 quids but beware, unless you have the fitting done at their shop? Don’t fall into their trap!!!!!
Their product belongs in the dump and the people that run it are totally unprofessional!!