ComplaintsHub.co.uk » Internet & Web » Review / complaint: Galaxy Member Benefits - Changing terms and conditions without notification! | News #1496

Galaxy Member Benefits
Changing terms and conditions without notification!

I am absolutely disgusted with Virgin media, the ADSL service in the evening has always been appalling due to non spending on equipment and over subscription. However I now found out that because I watched a couple of steamed videos off the net which meant I exceed a unknown limit of 5 Gig on a 2 meg line in one week, I find I have been capped for a whole following week with a speed that resembles dial up. Virgin media keep changing the rules and do not inform the customer, they are are not offering an unlimited service, far from it, and with a 2 meg line I hardly think I am abusing the bandwidth. I shall be leaving them post haste and advise other not to be drawn in by their false marketing sales pitches.!


Company: Galaxy Member Benefits

Country: United Kingdom   Region: United Kingdom

Category: Internet & Web

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