GEEK SQUAD is a very bad company to deal with, I took out insurance for my iphone, it went missing from the doorstep even before I received, this was over 2 months ago, called GEEK SQUAD for help; was put through several lengthy phone conversation, then lengthy police report followed, as they required one, week or so later called again, still 2 more long phone interviews, 2 months later, Nothing, was put through more stress than the actual phones worth.. just called and cancelled the policy. The customer service representatives are really abrupt and sometimes really rude, this is with the claims, but all sweet when setting up the policy to take your money for their commission; suppose they are trained in that way, to be rude when its payout time. Advice to all: KEEP AWAY!!!
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