This company has a full-fledged site that lures people to take their writing course online. When emailing them in just asking questions, they respond rapidly.
Once enrolled, i.e. paying for the course, one email is sent, and nothing afterward. Any emails sent to them are returned, and nothing can be done to have your money returned
Their sites lists a "full money back guarantee, " but that is obviously not true, as you can not get any contact to them once you pay for enrollment.