In January I have bought a laptop in Curry Park farm Folkestone kent, in May it was already faultif, I have contacted the techniciens on the phone and discovered that I hadn't took out a covert for business that I was really surprised as I specificaly notified that computer is business use! So they took my computer away for almost 2 weeks, my business survive with great difficulties!!! Then this sunday 1st of October here we go again!!! this time couldn't use my scanner and my hub whitch are really needed, so I went back to Curry and bought a new scanner £ 60 and a new hub £25 and guess what same problem so I phoned 3 times to the techniciens they tried everything on the phone and at the end they just said that wasn't the computer meaning no techniciens to fix it! I had to call myself a technicien out and pay him when I have a cover £20 because he couldn't fix it, the very evening I went back to curry asking to exchange straight away the laptop they answer was no you must give the computer to us and after 21 days we will exchanged it!!! I said because 21 days without a computer it's almost £ 1000 lost they still refused even to give me another computer while I wait 21 days and the manager Simon Attwater claiming that he must treat the customer fairly, he refuses to admit that I was sold the wrong cover and It's already cost me £100 he would not help! So I had to go in Comet and buy another computer £600 and I phoned the customers services, I explained the situation and they simply said it's the policie and there is nothing they can do not even put me with the technicien to arrange a collection of the computer she said you have to phone and we are the only one to deal with complain and we will not compensate you so in total I have a faulty computer and I spent £700 and no one will do anything it's the company policy.
What can I do???
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