PERIDRESS
UNRELIABLE

Hi

I just wanted to tell everyone about the awful experience I have had with Peridress.

I ordered and paid for my wedding dress through their website on 26th February. I chose a fixed size 18 rather than custom size, with the plan to have alterations done once I received it. My wedding is 25th June.

They promised it would take 30 business days to make and another 10 for shipping, so I anticipated I would have it in 8 weeks. I paid £140 and chose a dress which was based around 'Ella 5243' make and style.

I had read mixed reviews about Peridress, but gave myself plenty of time to receive the dress [which I am glad of now].

I heard nothing from them, and e-mailed them after 30 business days to see if it was finished. They responded to say the outline was done, but embroidery was complex and would take another 5-7 days, but they could change shipping to express and it would take 4 days to arrive. I told them to take the time to finish the dress and ship on 10 days shipping would be fine, so long as I had the dress by end of April, giving me 8 weeks to wedding.

I heard nothing else, then 7 business days later, they refunded my money and cancelled the order without notice or explanation!!

I tried to contact them sending 2 e-mails to ask why? But they have never responded.

I have now had to order a dress elsewhere and paid an extra £90 to have it in 3-4 weeks time, which gives me about 5-6 weeks before the wedding.

I can't comment on the quality of Peridress, because I have nothing to show. I would advise that if you do use Peridress, then pay by paypal if you can, at least you have buyer protection.

Also- leave yourself PLENTY of time, because if you don't get your dress, you will at least be able to go somewhere else.

I can only assume my dress was never made and they were stalling for time, I would have had my money back from paypal anyway, even if they had not refunded it, because I did not receive the goods!