I made abooking with autocar europe but the address of the car rental was fichley london which turned out to be europcar!
in the meantime i had lsot my credit car and my wife had to do the booking.
the manager of thesation messed about for haslf an hour and he couild not locate anything but the booking on the computer.
he failed to put the contacted price on the agreement and said he had given aspecial discount in liue of the contacted price.
later on when i checked the figures no discount had been given.
he was not there when returning the car and i have been charged double the contact price.
i cannot find acustomer service e mail and despite filling in complaints on aweb site which then promises areturn nothing has come back!
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