ComplaintsHub.co.uk » Cars & Transport » Review / complaint: Easy Jet - Sharp Practice | News #16454

Easy Jet
Sharp Practice

Who else notices that when you have booked an Easy Jet flight they send you an email saying "Important! You need to add ID information to your booking". You have of course already done this.

So i was forced to check by contacting Easy Jet (pain in the A e) only for them to confirm what I already knew,

Dear Adrian,

Thank you for contacting us.

I hereby confirm that we have all the necessary documents for the booking which allows you to board the flight. I suggest that you can print the boarding pass up to 2 hours prior to Schedule Time of Departure.

I hope this helps. Have a wonderful journey!

Yours sincerely

Denzil Mckoy.

easyJet Customer Services

WHY DO THEY DO THIS? Sharp Pracice is the answer. They want you to go back to the web site and buy other stuff. When I asked them why they sent this scare mongering message when it was clear that I had supplied my details they refused to comment.

I have now written to the Chief Executive, which I guess they will ignore.


Company: Easy Jet

Country: United Kingdom   Region: England

Category: Cars & Transport

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