ComplaintsHub.co.uk » Career & Work » Review / complaint: McDonalds - Online site Lies | News #3112

McDonalds
Online site Lies

I recently applied to join McDonalds as I had moved back to London from living down on the coast and 'hey' I figured I needed a job after taking 5 years out of work, so after selling my place and moving back to jolly old London, spent most of my money in rent living in a flat seeking full time employment, then the money started to run out and I got more and more desperate with looking for employment. Started posting out as many C.V's as I could, then as luck would have it I landed a job working for the Blue Arrow agency. Great, but the bad news was the job was temporary and lasted three weeks after which time the manager came back from a sabbatical (sick leave) and patted me on the back "thanks for all your hard work but we wont be needing you any longer"

So then I lost the flat as I couldn't keep paying my rent had to declare myself homeless and move into a homeless shelter. As a last ditch attempt to secure full time work I applied online at the McDonalds website. Sat through a good 30 minutes worth of multiple choice questions about how youd handle different situations most of which anyone with an IQ over that of a 16 year old can probably read between the lines of anyway. You can see what their asking when they ask questions like;

'Your faced with a huge que at the checkout and our on the till, at the back you see a lady struggling with her shopping and three kids'

Do you;

a) Tell her to leave and try again later

b) Take her order and ask if shed like to take a seat and you'll bring her order over for her

c) Ignore her problems and carry on

So I answered all of them to the best of my ability which to my mind was near enough the 100% mark and the site informed me a representative from McDonalds would be in touch within a week by phone.

I then waited a whole week, received no phone call, but got back an e-Mail which stated, due to our high standards of recruitment we regret to inform you your application has been unsuccessful.

Why? Is my age a factor due to the fact I am nearly 40? If so does the manager at the outlet I applied to join feel threatened I might end up doing his job?

By telling me I was unsuccessful are McDonalds telling me the answer to some of those questions should have been; a) "Tell her to go away and try again later! " or c) "Ignore her problems and carry on? "

I think the sad truth is the company is biased to the address I am staying at due to the fact it's a homeless hostel. But that doesn't excuse the fact I was lied to and never got a bloody phone call...

It just goes to show regardless of whether you've been out of work because someone in your family died and you took a few years off working whilst spending a load of money, when you try to get back into the swing of earning a decent days wages, big firms will just knock you back into the gutter!


Company: McDonalds

Country: United Kingdom   Region: England   City: London

Category: Career & Work

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