McDonalds Customer Services
11-59 High Street
East Finchley
LONDON
N2 8AW 17th September
PERSONAL ACCICENT / INJURY IN MCDONALDS PROPERTY— STRATFORD ON AVON
Dear Sir / Madam
I have started procedures against McDonalds, Stratford On Avon, Warwickshire Branch,
For Accident / Incident / Personal Injury to myself, on Wednesday 16th September.
McDonalds... Wednesday 16th September
Contacted Lawyers & Business colleagues in Media.
Thursday 17th September
Submission Below of Claim / Personal Injury/ Damage & Trauma.
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--
Purchased an Apple Pie. Approx 3pm Weds 16.9.09
This pie has apple 'self contained in an oblong parcel like wrapper'
I was very hungry & immediately unwrapped the thin cardboard like wrapper. Proceeded to 'bite in to the pie' Then the entire pie exploded in my face. Badly burning Mouth, Cheeks, Lips & Tongue.
I was in agonising pains & Trauma, caused by this. No one came to my rescue. I had to get the McDonalds cleaner to bring me some ice. This took 15 Minutes to bring & then by this time, I was in very bad pain & distress...(Due to length of time taken to get any assistance) & (To extent of injury to face & Internal... Lips & Tongue). I asked to see the Manager for a Complaints procedure. There are NO SUCH Incident Forms, NO Personal Claim Forms, NO Reporting NOR Procedures to deal with any injuries OR Incidents. I was informed by SEB Shift Manager. That HE/THEY/WERE NO Way that anyone could or would be able to NOR want to assist in any way.
This Pie was like a BOMB that exploded BOILING HOT SAUCE & McDonalds are to blame for their extremely High cooking temperature, thats REMAINS EXPLOSIVE for a very long period of time, due to a gaseous nature.
I have today, been advised to contact both 1). Health & Safety Executive 2). Environmental Health.
(To which I have contacted). Further contacts discovered & to be explored.
Also advised to FULLY INFORM McDonalds Head Office:
Address: 11-59 High Street, East Finchley. LONDON. N2 8AW.
This company have been and are NEGLIGENT in BOTH their SERVINGS of Boiling Hot Foods (To the Dangerous Nature) To The IGNORANCE of the facts and to the NON ASSISTANCE & IGNORANCE of their Trading regulations.
There apparently are NO Customer Incident Forms.
No Procedures for Accident, NOR Personal Injury Claims / Incidents.
I have several business friends who operate in the Media & will be most interested to publish my findings / experiences & Trauma, should this be necessary to further my claim.
I wish for McDonalds to take better care & responsibility for their business tradings.
If this had happened to a small child, or indeed, had there been anyone close to hand: (Had Boiling Hot & Explosive Liquid) Hit their face and or body part, then this would have been a different story, if the person had been blinded.
"This is very dangerous & extremely serious & MUST Be taken seriously enough to correct any future damage & Prevent from happening again".
"I am claiming for Personal Injury & to Trauma, that has been caused to myself"
I have very influential business contacts, both within the Media & a Lawyer, who can provide both First Class advice & will prepare my submissions & further my claim if deemed necessary.
I look forward to your reply, in communication as soon as is possible.
Yours faithfully
Stephen Bailey
Worcestershire
WR11 1XZ
Tel: 07913-006-016
Dated: 17th September
0 comments