It is interesting to find some complaints on GE Money Bank in USA here. The reason I say that is because I can see I am not the only one who has problems with GE Money, but the only difference is I live in UK so my complaint is against GE Money UK.
Cut the long complicated story short, my parents found a construction company, which is contracted to GE Money UK, to build a conservatory at their property. This company started the job in January and stopped the job two weeks later. The conservatory has never been finished and it is full of problems. So instead of dealing with the cowboy builders, I decided to contact GE Money UK.
The first communication made to GE Money UK was back in February I tried to post some photos to GE Money UK to point out what the problems were and how crap the job was. It took GE Money UK 3 months to force the construction company to fix the door lock and release the keys. And now 6 months since the job first started, apart from hundreds of calls, emails and letters were made and sent, nothing else has done at all. I simply don't understand why it is so difficult and painful for GE Money UK to sort out the problems.
All GE Money UK needs to do is to say to the construction company they have done a crap job and they won't get paid, then find another better and more reliable company to complete the job. Why a simple job like this could get so difficult to finish??
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