I withdrew funds from my Patrasys.com account on the 12th January. It is now the 25th (nearly the 26th) January and the funds have not reached my bank account.
I know for a fact that my bank account details are correct as they had no problem taking the 'verification fee' money from my account.
Now, in response to Patrasys' earlier answer to a complaint filed, HOW can we contact you to discuss this when you blatantly ignore all emails and phonecalls?
I have in total sent around 6 emails to Patrasys. I got one reply on the 21st January saying that the issue was being looked into. I have since emailed again and got no reply. I have on numurous occasions telephoned them but the phone just rings and rings forever, no matter what time of the day I ring. I have left voice messages but not received a single reply. The company appears to have vanished.
The customer service is atrocious. This is no way to run a business. A simple email or ANYTHING would be suffice.
A few people I have spoken to are also experiencing the exact same problems.
A fortnight and no money.
If this is not resolved I will be forced to take legal action.
Jimmy007
Essex
United Kingdom
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