Icici lombard health insurance
No progress on the proposals

As a fellow concerned and extremely disappointed Indian, I would like to warn others that ICICI Lombard is a scam. Please dont be affected by the website, false proposals or the their selling tactics as that will pleasant only till the time you have bought the insurance policy. Once the money has left your bank account, you are treated like a stranger. Worser they disconnect the phone when customer service puts you on hold or the customer support (Ragesh) on LIVE chat on the website will respond like a robot that please call this number and then disconnect.

I bought 2 health insurance policies (Rishtey) for my parents almost a month back in April. I paid the full money to ICICI Lombard. Till date there has been no progress on the policies which are still proposals rather than policies as they have not been approved by ICICI Lombard.

Incidentally after repeated requests the customer service has informed me that extra cash Rs. 1200 will be charged ICICI for medical test for my parents. This will not be refunded if the medical test doesnt reach ICICI Lombard standards.

I feel cheated because I was never informed about this medical test payment when I was sold the policy.

My parents are still awaiting the medical tests initially claimed to be completed within 7days of payment.

I would suggest to rather donate the payment to a charity rather than pay it to ICICI Lombard, because atleast then that doesnt create any false hope that the insurance will safeguard you and your loved ones.