ComplaintsHub.co.uk » Business & Finance » Review / complaint: Viv3 Labs - Free Trial-NOT | News #10145

Viv3 Labs
Free Trial-NOT

I ordered my free trial of Acai berry and Life cleanse on 7th July I received them approx a week later, still undecided if I really wanted to use them, they remain to this day, unopened in a cupboard in the kitchen.

The next time I was reminded of my purchase was when I received my credit card statement on friday14th August and noted I had been charged 2 x 64p to a company called viv3 (p&p) then to my horror my statement also listed 2 further charges on 25th July of £74.53!

I could not contact the company until the following monday when I was informed I had not cancelled my subscription within the timescales, so I was therefore liable. If this was not bad enough when I contacted my credit card company they informed me that another 2 payments of £74.40 has also debited my account on 8th august. I got back onto viv3 who said as I had not cancelled the subscription, they had sent out a second batch. I have not, as yet received this second batch and neither do I want to!

I have so far been charged £299.14 for my supposed 'FREE TRIAL'


Company: Viv3 Labs

Country: United Kingdom   Region: England

Category: Business & Finance

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