Like many others I have recently fallen victim to the VIV3 Labs scam, whereby following the order of "free" trial of Acai Berry & Life Cleanse, subsequent charges were made to my account totalling £148.34 GBP. After calling the primary Toll Free number (08082389891), I was met with a faulty line message! I eventually managed to get through on the Intl number (02031399027) and spoke with a customer rep.
I explained having cancelled both accounts via email on 4 separate occasions per account, the charges had subsequently been taken. They advised I must cancel within 15 days of the order and that this is clearly stated when ordering the free trial - I can honestly say I was not aware of this and neither was it stated anywhere on any emails or the website. One can only assume it is well hidden in an obscure place
I am a single parent and whilst thinking I was able to receive free trial of products, I did not expect to be charged at all or indeed such excessive amounts!!! As a result I am now in position of financial hardship, with the possibility of not being able to meet my monthly bills.
To prevent further monies being taken by VIV3 Labs Ltd, I have had to go to the extreme inconvenience of cancelling my card with the bank.
************I STRONGLY URGE ANYONE THINKING OF USING VIV3 LABS LTD, PLEASE DO NOT TOUCH! *********
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