ComplaintsHub.co.uk » Beauty & Appearance » Review / complaint: EFFECTIVECLEANSE.com - Free Trial of Acai Berry & Colon Cleanse | News #14567

EFFECTIVECLEANSE.com
Free Trial of Acai Berry & Colon Cleanse

BEWARE: STAY WELL CLEAR OF THIS COMPANY

Having done research on diet supplements I decided to try a combination of Acai Berry and Colon Cleanse as an aid to losing weight.

I Googled these products and one site that came up for both was Effectivecleanse.com. It had an attractive offer of a 30 day trial of both products tied to an ongoing supply order with a cancellation opt out.

I sent for a 'free' trial of both products from this company. It stated clearly that it was a 30 day trial and that I could canel at any time within the trial period and only pay delivery charges.

I cancelled within what I thought was the trial period and had email confirmation of cancellation. However, this company charged my credit card more than £70 for each product. On complaining I was told that I hadn't cancelled within the trial period, when I challanged this I was directed to the small print of their terms & conditions.

I was horrified to find that whilst they made quite a play on the 30 day product trial on their site, the actual trial period was only 14 days from placing the order. So with time for delivery I had about 11 days to cancel without penalty.

This site and company are purposely misleading the general public, although they are not really overcharging for the products they charge a subscription fee for their 'club' and it is this that I had to pay.

Undoubtedly my fault for not checking more thoroughly - I was caught by this CON don't you be.


Company: EFFECTIVECLEANSE.com

Country: United Kingdom   Region: Wales

Category: Beauty & Appearance

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