I have been charged twice for stying in this hotel for one night by mistake. Not enough they did not notice that. I still do not have full refund for 2 weeks. They use any excuse, like bank holiday and etc. I still have no confirmation that they have done it. Now I own bank money I do have expenses to pay bank for going over drawn.
They dont explain or help..
Any help here?
Regards,
Ms. Monkute
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