I tried to buy a round air ticket from DC to Korea with my credit card. However, BestTix.net told me that it was declined and I need to wire-transfer the money USD843.6. (The email from them attached)
I transfered the money but didn't get any message so far. Since my expected departure date is October 7, I should have the ticket already. I called them and email them many many times since last Monday, but they never answered it.
What can I do?
&& Email from BestTix.net
During investigation of the card transaction you've attempted to place, we cannot get an authorization by the bank for charging the specified amount. The only option we have is to proceed with an alternate method of payment, i.e. complete a wire transfer to our bank account.
To process the payment, please use the following bank info:
Bank name: First Investment Bank
SWIFT code: FINVBGSF
Account number: 1146672820
Beneficiery: Euros LTD
Bank branch code: 15091501
REUTERS dealing code: BFIB
Bank branch details:
10 Stefan Karadja st.
Sofia 1000, Bulgaria
Please, indicate
ATTN: H7315etix
within the wire transfer remark field.
All fees are to be covered by our company and the exact amount to be sent for the airfare is 843.6 USD. Once I have the payment confirmed by our billing department, I'll issue the tickets immediately.
The ticket will be on hold until you complete the wire transfer and we receive your payment information. If you have difficulties arranging the wire transfer, please ask your bank for additional support on how to complete it or use e-banking. Thanks for understanding and sorry for the inconvenience!
You can then track your status by going to:
http://loc.besttix.net/track
and use this key - ****040510949d23b1748c03c3a2f174 . The system will refresh your info automatically in a few hours, as soon as we receive the payment.
Thanks for chosing our services!
Best Regards,
Monica
Besttix.net staff
http://besttix.net
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