Complaint started on the 3rd Dec when i spoke to somebody about my bill, who its what you have used so deal with it and have a look at your online account, which i had prevouisly complained about because it wouldn't let me on due to technical difficulties.
I emailed on the 19th for somebody to come back to me about being overcharged on my bills, as the manager didn't get back to me. Its now the 11th of Decmeber and i am still waiting, they now want me to call them at my cost again to get through to somebody who i will have to explain everything again. What can i do
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