Placed an order in October for a dirt bike to be delivered to my son in UK for his birthday and after several stories this is the final email received today 30th January from these fraudsters:
Subject: Dirt bike and quad world
From: "Robert Philips"
Hello.
We have just retrieved information from our supplier that once again they will not be meeting their target delivery date of tomorrow. This is now gone far beyond the point that we find acceptable especially as you have been so patient with us and in turn them.
After several discussions here at the company we have taken the following action:
1) We have cancelled all orders with our supplier
2) We have demanded from them a full refund for all orders paid.
3) We have disabled the payment system for any new order on our web site and from this weekend all items will be displayed as sold out
As I have looked through your order I can see we have apologised several times and can only do so again.
Our only action now is to refund you in full your compensation.
The supplier will refund us over the course of the next 30 days and we will refund you once we have received it from them.
We felt this has gone on long enough, and we have felt we have broken your trust in our company to deliver in a timely manner. Until all issues are sorted out with our supplier no payments will be taken by us on our site.
With thanks
Management
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