ComplaintsHub.co.uk » Shops & Trade » Review / complaint: Flowers for all occasions - Goods not as described | News #7357

Flowers for all occasions
Goods not as described

I purchased Fresh Gerberas and Roses (Option 3 Elegant) @ £21.99 plus box of free chocolates and vase @ £3.99. Plus Delivery @ £4.95, total: £30.93. Upon placement of my order I received a confirmation email with order number, etc.

DO NOT PART WITH YOU CASH TO THESE PEOPLE YOU WILL BE ANNOYED, EMBARRASSED & DISAPPOINTED

I ordered Monday 04/04, flowers were received Wednesday 06/04... so far so good you would think...

My mother opened her flowers (they come in a box by courier) in her place of work as thats were I sent them... What an absolute embarrasment... The stems were brown, the flowers were wilted to the point where when my mother tried to put them in a vase (out of politeness I think) the flowers could not cope and collapsed. The foot of the stems had been wrapped in tissue paper, hence sucking what ever last bit of moisture they had to live off, out of them, leaves were dropping and had dropped off. Not only this the vase was missing as were the so called free box of chocolates.

I hear you say, have you demanded a refund... well I would only they do not answer there so called free phone number nor their landline. To add insult to injury when you email you get an automated response asking you to phone them on the landline numbers as above..

These people are absolute con artists do not be lured in by their what looks to be a proffessional website. I think the pictures are copied and pasted on from someone elses. DO NOT PART WITH YOU CASH TO THESE PEOPLE YOU WILL BE ANNOYED, EMBARRASSED & DISAPPOINTED THESE POPLE DO NOT HAVE A CLUE. THEY ARE AMATEURS AND CON ARTISTS.


Company: Flowers for all occasions

Country: United Kingdom   Region: England   City: St Albans
Site:

Category: Shops & Trade

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